Student conduct work has historically approached individual and organizational conflict through administrative intervention, a transactional approach with limited opportunities for dialogue, healing, and community input. As alternatives emerge to address conflict while promoting peace, and increased attention has been given to restorative and socially responsive practices in conflict resolution, Denison University has built an innovative and inclusive model that provides students with a range of informal and formal means of resolving conflict. In the conflict resolution model, emphasis is placed on restorative practices, including mediation, restorative justice, and direct referrals. This shift empowers students to participate in the resolution process and centers community building and healing as outcomes of conflict resolution. While the “numbers,” including recidivism, indicate a marked difference resulting from this transition, participants’ narratives further illuminate the power of Denison’s approach. Students feel empowered to bring forward instances of discord and harm to voluntarily participate in their resolution. The conflict resolution practices complement Denison’s emphasis on community building, mentoring, and dialogue through difference, and encourage community members to cultivate belonging through listening, accountability, grace, and forgiveness. This session will explore the implementation, practices, and assessment of college student conflict resolution practices.
Conflict Resolution Models for Student Conduct, Cultivating Belonging
